Prices you know in advance
A subscription sized to your network, hardware sized to the disk array, and clearly stated prices for SLA and data export.
A subscription scaled to the size of your network
Price follows the number of ISP subscribers. No hidden fees. Prices exclude VAT and apply to the 500–1,000 subscriber band; larger networks are priced by band.
Start
- Flow monitoring
- Data retention (statutory minimum)
- NetFlow / IPFIX collection
- Basic reports
Advanced
- Everything in Start
- Threat intelligence
- Attack Map and Live Feed
- NIS2 core support
- Vulnerability scan
Complete
- Everything in Advanced
- Vulnerability management
- Automated response (RTBH, FlowSpec)
- Full NIS2 reporting
- RPKI, BGP and ASN analysis
- Priority place in the support queue
No lock-in
Cancel at any time.
7% for 24 months
Discount on the total price for a two-year term.
10% for 36 months
Discount on the total price for a three-year term.
5% paid annually
Discount when paying a year in advance.
Hardware appliance — from EUR 6,000
You buy the server outright, or finance it through ESSOX leasing — we arrange the financing for you free of charge. The device goes on your books and you depreciate it; we supply, deploy and manage it remotely. A worked price of EUR 6,000 to EUR 8,800 depending on the size of the disk array; technical specifications and options. We handle the manufacturer's warranty claim for you, and a failed disk stays with you.
Pricing by network size
| ISP subscribers | Start | Advanced | Complete |
|---|---|---|---|
| 500–1 000 | EUR 200 | EUR 280 | EUR 400 |
| 1 001–2 000 | EUR 280 | EUR 360 | EUR 520 |
| 2 001–5 000 | EUR 360 | EUR 480 | EUR 640 |
| 5 001–10 000 | EUR 480 | EUR 640 | EUR 800 |
| 10 001–20 000 | EUR 600 | EUR 800 | EUR 1,000 |
| 20 001+ | on request | on request | on request |
Per month, excl. VAT.
For more than 20,000 subscribers we prepare an individual offer. A guaranteed response time (SLA) is a separate service on top of the plan. Euro prices are an indicative conversion at CZK 25/€; the contract currency is agreed at signing.
What we guarantee, and what it costs
Czech-language support is part of every tier. Guaranteed response times and guaranteed cloud availability are separate subscriptions. The price of exporting your data is known up front, not only when you leave.
Guaranteed support
| ISP subscribers | Standard | Business 4 h response · 2 business days to resolve |
|---|---|---|
| 500–1 000 | included | EUR 120 |
| 1 001–2 000 | included | EUR 140 |
| 2 001–5 000 | included | EUR 180 |
| 5 001–10 000 | included | EUR 220 |
| 10 001–20 000 | included | EUR 280 |
| 20 001+ | included | on request |
Standard — business days 8–17, response by the end of the next business day, e-mail and client portal. Business — business days 8–20 and Saturdays, phone, named contact. Resolution means a fix or a working workaround.
Per month, excl. VAT.
Availability guarantee
| Level | Monthly availability | Price |
|---|---|---|
| Standard | 99.5 % | included |
| High | 99.9 % | +15 % of tier |
Availability is guaranteed for the cloud deployment. With the hardware appliance the system runs in your own infrastructure — we cannot vouch for its power supply or environment. The hardware appliance sits on a mirror port, as a branch off the main path: if it fails you lose visibility, not connectivity. The response and resolution times above apply to defects of the software and the service. Hardware replacement does not follow them — spare parts are ordered from the manufacturer and delivery follows its availability.
Hardware service
| Situation | What we guarantee |
|---|---|
| Failed disk | Replaced within 1 week. We keep a spare disk. The failed one is never returned — it stays with you, data and all. |
| Other parts | Per the supplier's lead times, typically 2 to 3 weeks. We do not guarantee the delivery date. |
| Warranty claim | We handle it for you throughout the manufacturer's warranty, typically 2 to 3 years. |
| Price | Included in the tariff. Hardware service is not charged separately. |
Why those times are enough. The appliance sits on a mirror port, off the main path — if it fails you lose visibility, not your subscribers' connectivity. Their internet keeps running. The disks are also in RAID, so one of them failing means neither an outage nor data loss. That is why we do not sell you an expensive hardware insurance policy, and why we charge nothing for these terms.
After three years. Hardware service runs for the length of the manufacturer's warranty. Six months before it ends we come to you with a refresh offer — a new device with a new warranty, the old one taken in part exchange. If you would rather not refresh, the device keeps running and your software subscription is unchanged; we just cannot guarantee anything on the hardware any more.
Data export
| Item | Price |
|---|---|
| Regular export from the console (CSV, JSON, PDF) | free, unlimited |
| Full archive export — preparation, verification, handover protocol, up to 1 TB | EUR 400 |
| Each additional TB started | EUR 60 |
| Encrypted drive (your own drive free of charge) | EUR 120 |
| Handover over SFTP, 30-day storage | included |
| Express processing within 72 hours | +50 % |
CSV and Parquet formats, checksums for every file. The prices in force on the date the contract is signed apply. The data is yours and can be exported at any time, not only on termination.
Technical solution
The same platform, the same features, the same dashboard. All that differs is where the system runs and who owns the hardware. Learn more →
NIS2
The Czech Cybersecurity Act (No. 264/2025) applies to every ISP regardless of size. The system walks you through what it asks of you – from determining your regime to the final report. Learn more →
DDoS protection
The system recognises an attack, names it and can stop it before it fills your link – via RTBH or FlowSpec at your upstream peer. Learn more →
Flow monitoring
Collection from NetFlow v9, IPFIX and port mirroring, with context from the ASN database and global threat sources. All on the same data, on one screen. Learn more →
Data retention
You have to retain traffic and location data anyway. With us, data retention runs on the same data as monitoring and attack detection – one system instead of two. Learn more →
We show you the system on your network, not on a generic demo
Forty-five minutes, online, no commitment. We go through what the platform would look like at your organisation — how many systems it would replace, how NIS2 reporting would work for you, and what it would mean for your team. Walkthroughs are one-to-one, so the answers are specific rather than generic.